Digital in-store – Where it does and doesn’t work
Alternative use of space / Brand experience / Customer Service / Digital and online / Experiential / General business / In-store / Innovation / Interactive / Making life easier / Technology

Digital in-store – Where it does and doesn’t work

So often we see brands and retailers announcing that they’ve revamped their stores with a ‘store of the future’ concept, that is completely set to revolutionize retail with a swathe of new technologies. Yet when you look a little closer, these innovations are not quite the groundbreaking experience they were built up to be, and … Continue reading

Can you try that cheese for me please?
Brand experience / Digital and online / Feel-good / Technology / Tourism Victoria / Travel

Can you try that cheese for me please?

The basic principle of acquiring stuff you want hasn’t changed over the past few thousand years. I want your goat. I want your corn. Awesome, let’s do a swap. Today it’s mass-produced products swapped for currency. What has changed is the way we source, browse and consider the things we want to acquire. Showrooming is … Continue reading

Like a Virgin. Touch-screened for the very first time.
Uncategorized

Like a Virgin. Touch-screened for the very first time.

Every retailer wants an inviting, innovative and ‘user friendly’ retail space. A space where products and services can be demonstrated in a comfortable atmosphere that is perfectly reflective of their brand. The Virgin Media store in the Westfield Shopping Centre in Shepherd’s Bush has got just that. Virgin Media offer the complete home package of … Continue reading