Fulfilment, differentiation and grocery retailers
Brand experience / Customer Service / Experiential / General business / Grocery / In-store / Innovation / Loyalty / Loyalty / Making life easier / Retailtainment / Technology / UK / Waitrose

Fulfilment, differentiation and grocery retailers

It’s the worst bit of a visit to the supermarket. Long queues at the checkout that leave you frustrated with the person in front of you paying in pennies. Grocery retailers know this, they spend a lot of time identifying pressure points in their shoppers’ journeys and we’ve seen several brands look into how to overcome … Continue reading

picVpic
Brand experience / Clothes / Digital and online / Innovation / UK

picVpic

The online apparel retail market is the largest and fastest growing e-commerce market globally and as we know, every fashion shopper loves to shop. However, often the online process can be daunting rather than enjoyable. Using the science of online e-commerce behaviour picVpic has introduced first in the market comparison tools, which make online shopping … Continue reading

Canopy declutters Amazon
Amazon / Brand experience / Digital and online / Innovation / Making life easier / Pinterest / UK

Canopy declutters Amazon

Now, we love Amazon but finding what you’re looking for can sometimes take a lot of filtering and isn’t the sexiest site to browse! With so many items and sellers Amazon has become increasingly cluttered and harder to navigate. The problem with an inventory that spans everything from batteries to boxers is that it inevitably … Continue reading

Weight Watchers pop up café
Brand experience / Experiential / Feel-good / Food and drink / Pop-ups / UK

Weight Watchers pop up café

Weight watchers have launched its first UK café in Hoxton Square, East London. To start the conversation and make some noise, this café is using social media as currency. The Feel Good Café was launched after Weight Watchers research revealed that women in the UK are confused when it comes to beginning a change in … Continue reading

Claro’s Kicking Goals in Costa Rica
Experiential / Feel-good / Innovation / Insight / Loyalty / Mobile phones

Claro’s Kicking Goals in Costa Rica

As newcomers to the Costa Rican market, Mexican telco group Claro wanted to raise awareness and gain market share in an exciting and relevant way. Instead of targeting those who were already signed up to a monthly contract with a competitor provider, they used their energies to target the decidedly more erratic pay-as-you go users. … Continue reading

Shopping gets personal
Brand experience / Experiential / Gifting / In-store / Luxury / Retailtainment / Selfridges / UK

Shopping gets personal

In collaboration with Campaign and The future Laboratory, Selfridges on London’s Oxford Street has opened an exclusive ‘Fragrance lab’. The interactive installation lets shoppers discover their own personalised perfume, by coupling them with scents that match their personalities and tastes. As part of the experience, shoppers pay £65 and journey through the installation in the … Continue reading

Kate Spade interactive tables
Brand experience / Clothes / In-store / Innovation / Interactive / USA

Kate Spade interactive tables

Kate Spade on 5th Avenue, New York have created an interactive display which turns a table into a dynamic, hands-on interactive display. The technology, encourages shoppers to pick-up a product and brings the table to life providing them with information, animations and product specific media. We love that this tech creates an engaging interactive experience … Continue reading