Thirsty for innovation
Brand experience / Customer Service / Experiential / Feel-good / Food and drink / In-store / Innovation / Making life easier / Retailtainment / UK

Thirsty for innovation

In the last few years we’ve seen huge amounts of change in the pub industry.  We’ve seen the shift from boozer to gastro pub, growing interest in wine and the rise of craft beers. However the basics have stayed the same. Pub-goers still have to stand in line to order, manoeuvre through crowds with multiple … Continue reading

Seek no further
Brand experience / Clothes / Experiential / Feel-good / In-store / Loyalty / USA

Seek no further

American clothing manufacturers Fruit of the Loom are rolling out a brand new subsidiary “Seek no Further” in a move away from their traditional super basic ranges. Fruit of the Loom tend to be associated with their hardwearing basic ranges of t-shirts, sweaters and hoodies. How will shoppers react to an 80s vintage inspired more … Continue reading

A taste of Eataly
Brand experience / Brands / Food and drink / In-store

A taste of Eataly

  The Italian based brand Eataly has long since established itself as the nation’s gastronomical hub. With stores located all over the world including the USA, Japan and Turkey – the brand sells only high-quality produce sourced directly from Italy, providing shoppers with a unique and truly Italian shopping experience. By offering all the key … Continue reading

Nike Air Max Day brings shopping to Google+
Clothes / Digital and online / Google+ / Interactive / LovemarksTM / Nike / Sports

Nike Air Max Day brings shopping to Google+

Tomorrow is Nike ‘Air Max Day’, celebrating 27 years since Nike first released the Air Max 1, which was the first sneaker to ever feature a visible Air unit. To mark the occasion Google+ have teamed up with Asos to bring the first shoppable Google+ Hangout, letting shoppers watch and shop from the Google Display … Continue reading

Shop wherever you are
Entertainment / Experiential / Grocery / Innovation / Technology / Tesco / UK

Shop wherever you are

International grocery chain Tesco has teamed up with footballer Pelé to create a virtual reality supermarket which allows you to shop wherever you are! This “virtual reality experience” allows shoppers to browse a 3D supermarket from any location. All you need to do is slip on the virtual reality eye gear and you are instantly … Continue reading

ASAP who?
Apps / Clothes / Innovation / Interactive / Making life easier / Mobile / Technology / UK

ASAP who?

Not ROCKY. Not FERG. It’sASAP54 – the revolutionary new way to discover and shop fashion online. Shazam’s done it for music with their mobile phone-based music identification service that enables us to find out on the go what that tune is that’s being played at the bar or elsewhere. How great would it be if … Continue reading

Karl Lagerfeld puts social shopping at the heart of its new store
Brand experience / Clothes / Experiential / In-store / Luxury / Retailtainment / UK

Karl Lagerfeld puts social shopping at the heart of its new store

Smartphones are increasingly becoming shoppers’ most important aides. Whether it be to help them locate a store, find the best buy or to pay for a purchase, the truth of the matter is that a smart shopper is always armed with their smartphone. Add to this mix the fact shopping is inherently social, with the … Continue reading

Watch for it
Digital and online / Electronics / In-store / Innovation / Making life easier / Omnichannel / Samsung / Technology / Wearable Tech

Watch for it

Wearable tech is making some serious traction at the moment, with tech giants Apple set to enter the fray, and Google announcing the expansion of their app store to include wearable tech. But thus far, wearable tech has only been conceptualized to allow people basic functions of checking their text messages or take pictures. Samsung … Continue reading

Fancy a trip to the bank?
Brand experience / Customer Service / Feel-good / Financial / In-store / Loyalty / UK

Fancy a trip to the bank?

No, I wouldn’t either. Despite the efforts of the UK High Street banks to inject an improved customer experience into their banking environment, only a few flagship stores have delivered. The majority have focused on improving service efficiency through quicker digital self-service, notably HSBC’s front of store areas. This is in contrast to Umpqua on … Continue reading