Latest Entries
Asda to launch unmanned click and collect sites
Alternative use of space / Asda / Brand experience / Click and Collect / Food and drink / Grocery / Innovation / UK

Asda to launch unmanned click and collect sites

In recent years, click and collect has become a simple way for shoppers to grab their groceries without the hassle of having to wait at home for a home delivery, or go in-store and do a full shop. In the UK, grocery retailer Asda have been leading the way in this arena, with recent partnerships … Continue reading

Digital in-store – Where it does and doesn’t work
Alternative use of space / Brand experience / Customer Service / Digital and online / Experiential / General business / In-store / Innovation / Interactive / Making life easier / Technology

Digital in-store – Where it does and doesn’t work

So often we see brands and retailers announcing that they’ve revamped their stores with a ‘store of the future’ concept, that is completely set to revolutionize retail with a swathe of new technologies. Yet when you look a little closer, these innovations are not quite the groundbreaking experience they were built up to be, and … Continue reading

Suppakids Sneaker Boutique
Alternative use of space / Brand experience / Clothes / Customer Service / Feel-good / In-store / Retailtainment / Showrooming

Suppakids Sneaker Boutique

You don’t need to have kids to love this idea, Swiss architecture firm ROK has completed the Suppakids Sneaker Boutique in Stuttgart, making it a go to place to shop kid’s trainers.   If you’re looking for some (very cute) miniature Air Jordans or baby Vans Suppakids can give you just that …and a lot … Continue reading

Impress the boss with some whisky wisdom
Brand experience / Digital and online / Food and drink / Innovation / Making life easier / Omnichannel / UK

Impress the boss with some whisky wisdom

You might be new to whisky, hoping its sophistication will revamp your cider-soaked image, or perhaps you’re a well-drunk whisky connoisseur looking for constant inspiration and degustation suggestions to keep engaged with this popular tipple. Whichever you are, the Whisky Store’s new website should be your next stop. They have taken their flagship store experience … Continue reading

Hermes creates an impossible store online
Alternative use of space / Brand experience / Clothes / Digital and online / France / Innovation / Luxury / Omnichannel

Hermes creates an impossible store online

Over the past few months, we’ve seen a lot of innovation in retail, and one example that has particularly stuck with us, came from luxury fashion retailer, Hermes. Hermes have recently launched their site ‘La Maison des Carres’, which is inspired by the idea that the shopping experience they’ve created online is impossible to recreate … Continue reading

Harrods Luxury Bespoke Experiences
Brand experience / Feel-good / Harrods / In-store / LovemarksTM / Luxury / UK

Harrods Luxury Bespoke Experiences

‘Made with Love’ is Harrods’ latest campaign which was launched on 17th July and that will celebrate luxury brands craftsmanship. Running for one month long, a selection of luxury brands will be offering shoppers bespoke personalisation on purchase and brands will also have the opportunity to promote their new products. For example, Mulberry will be … Continue reading

Alternative use of space / Brand experience / Experiential / Food and drink / Grey Goose / Pop-ups / UK

The World’s Most Intimate Martini Bar

Building on their pop-up Boulangerie in Shaftesbury Avenue last year, Grey Goose are now taking to the road with ‘The World’s Most Intimate Martini Bar’. However this time there’s an additional element of exclusivity, as only a select few will be lucky enough to be invited inside for an intimate twenty-minute experience. From the outside, … Continue reading

Never miss a great night out
Brand experience / Customer Service / Entertainment / Feel-good / Heineken / Innovation / Social Media Platforms / Twitter / UK

Never miss a great night out

“Where to now?” You’ve probably heard it said or likely said it yourself a fair few Saturday nights. Well, now Heineken has just the answer… Yesterday they launched their @wherenext tool on twitter. This ‘night-saving’ tool analyses real time experiences based on people’s posts, check-ins and photos from social media platforms and then recommends what … Continue reading

Fitting rooms beyond the walls
Brand experience / Clothes / Customer Service / Experiential / Feel-good / In-store / Japan / Loyalty / Loyalty / Sampling / Uniqlo

Fitting rooms beyond the walls

Fancy test driving your outfit before making the purchase? UNIQLO are letting you do just that with new GU fitting rooms in Japan. Shoppers can try on up to three pieces of clothing and then take them out into the public to test them out at a lunch date, drinks or perhaps whilst doing some … Continue reading

A gift for you on our birthday
Brand experience / Food and drink / Gifting / In-store / Innovation / Luxury / Pop-ups / Retailtainment / Selfridges / UK

A gift for you on our birthday

Magnum, the ice cream brand, has just opened a concept store in Selfridges to celebrate its 25th birthday. They decided to celebrate it by creating a ‘Make my Magnum’ store, which offers shoppers the opportunity to personalise their favourite Magnum ice cream. The steps are also very simple: Pick your favourite ice-cream flavour, chocolate coating … Continue reading